Support and Technical info

Support

 

Feel free to contact use with any questions that you have. Once you have created an account, you will receive a support link via our JIRA helpdesk were you can leave any questions and we will get back to you. You will also receive your personal account manager that you can contact via skype and get immediate assistance.

Technical Information

Cloud Based

MY BOOKER is a cloud based application which means that you can access your account from anywhere in the world as long as you have internet access. You never have to worry about downloading and installing updates or loosing vital information. Everything is update by us and 100% secure.

Desktop Version (enterprise users only)

MY BOOKER desktop version will also be available for download to your PC. Users that download this version will have access to their account, dashboard and information even if they are not online. Any changes made in the desktop version will automatically be synchronized to the cloud based application. In the event that users do not have internet access, synchronization will occur as soon as internet access is available. Desktop users will be notified on their dashboards if any updates are available and updates will be performed during the next launch of the application or if the user selects the “update now” button.

Free Hosting

All of our customer receive free internet hosting and optimized for the best user experience and speed.

Stability

We insure that all of our websites are up and running 24 hours a day. Downtime may only occur if we are making important changes or upgrades to our systems. All of our clients will be notified in advance regarding these events.

Security

We insure that all data is backed up every day so that your information will never be lost. All websites are protected from DDOS attacks.

Business Growth and Storage

As your business grows, so does your need for disk space. MY BOOKER, as a business partner will never charge you for using more space. Upload all the pictures you want!

CDN

We use a Content Delivery Network to provide optimal services worldwide. So wherever your visitors are browsing your site, we assure that the content is being provided from a local network insuring quick and seamless access.